Studio Policies

Tax ID/Child Care Request:

As a reminder, we are not a registered child care or daycare facility.  We can provide our Tax ID, but we cannot certify that we provided daycare or child care.

Because we are not a licensed daycare facility, we do not have the appropriate staff to watch unsupervised children. 

Outside of class time, if your child is left unattended it is the parents/guardian’s responsibility and liability. Our desk staff is not set up to watch, or ensure children make it to their classes on time. They will be distracted by phone calls and their duties that they cannot provide adequate supervision.

If a parent/guardian is more than 10 min. late to pick up the student from their last class, and the student requires desk staff or an instructor to supervise, and it becomes a reoccurring occurrence, a fee will be added to account for each occurrence the desk staff services are needed. 

Note, if your child is traveling to and from TDC on their own, please ensure they have a device in which they contact a parent upon arrival or they may use our phone.

 

Lost & Found Items:

Parents/Guardians/Students that leave personal items unattended assume all responsibility for these items. Items left outside, in cubbies, etc. are not The Dance Center’s responsibility or liability. The front desk staff at the end of the day and/or before opening in the morning will put all items left behind in our lost and found. After 2 weeks the items will be donated to Charity. The Dance Center is not responsible for any lost, stolen or donated items.

 

Food and Drinks:

Food/drinks (water bottles ok) must remain outside the lobby and classrooms. A water bottle is permitted in class, and TDC offers a water fountain with an automatic bottle refill feature to reduce environmental impact. 

The Dance Center is a “No Food Studio” as some of our students do have high allergies to some foods (even airborne). We also find with the food/crumbs left in our studios & lobby areas, it invites some unwanted pests. 

Gum: For the dancers’ safety, TDC is a “gum-free zone” in the classroom as well as in the lobby areas. Chewing gum while dancing is a choking hazard. 

 

Class Cancellation:

Each class has a minimum limit of 6 students. Any classes with registration below 6 are subject to merging, or cancelation. In order for TDC to keep tuition at a considerably low rate, we must have 6 students enrolled. 

We do apologize for the inconvenience of a class being canceled. Parents will be notified with 30 days’ notice that the class will be canceled to provide them the time needed to try other classes and find the class that works with their schedule.

Class Viewing: 

All of our studios feature floor-to-ceiling windows that may be used for year-round viewing at the discretion of the instructor. We are happy to enable parents to watch their child’s enjoyment and progress in class without distracting from the learning process.

TDC does promote independence, all of our classes are closed to parents in the classroom (besides our Tiny Dancer class as that has parent participation). We do understand that you would like to watch your students’ progression, but we encourage you to view from the exterior of the classroom. We find the students’ progress and feel more comfortable with the classes being closed.

 

Cancellation Policy:

Tuition/Class cancellation/drop must be submitted in writing (email) by the 15th day of the month prior to the requested cancellation.  If cancellation is received after the 15th of the month cancellation will be processed the following month. (Ie: you would like to cancel effective March 31st, the drop request must be submitted by/before March 15th). All tuition is non-refundable.

If the cancelation/drop request is submitted after the 15th of the month: your student is welcome to continue in their class through the following month, or they can do make up classes through the following month in other genres/classes to see if there is a better fit.

 

Credit Cards On File:

All accounts with a credit card on-file: the cardholder must authorize/request additional payments, enrollments, and drop-in fees outside of automated monthly tuition. Their email address must also be added to the account to receive all receipts, as well as additional charge informational emails. Anyone (no matter their relation to the account holder) cannot make financial changes or changes to the account without the card holder’s approval. The account holders may add the card holder’s name to the account to create a “shared accounted,” but all payments, outside of automated monthly tuition due, will need to be authorized for payment.

 

TDC Billing Policy:

If the account becomes more than 15 days past due, the student/s will not be permitted to participate in class until the account balance is paid. 

We recommend families electing to pay by cash/check to submit tuition 1 week in advance. All credit cards on file will be placed on auto-pay, the cards will be charged on the 1st of the month, each month unless a drop request is received. If the card is declined, a $2.50 charge will be placed on the account for the processing fees.

TDC Tuition Policy:

Tuition is due on the 1st of the month. Late fees ($25) will be applied to the account on the 5th and 15th of the month if there is still an outstanding balance as of that date. All Balances that are over 30 days past due are subject to a 5% balance carried fee.

Tuition remains the same every month. Our tuition rates are based on a 4 week/month class meeting time. Just as tuition does not increase for months where a class meets for 5 weeks, tuition does not decrease for those months where a class meets for 3 weeks. Tuition rates also include the holiday breaks deducted from the annual tuition. (ie: Spring, Thanksgiving, Winter Breaks).

Registration Fee: An annual registration fee($35 for the first student, $15 per additional student) will be due at the time of registration.  This fee covers a small portion of your family’s administrative costs, billing, online portal, insurance, and a small portion of the music licensing. The fee is renewed every Fall Semester.

 

Media Fee:

The media fee ($25 per family) is a video download cost for a professional video of our annual recital. You are seeing this fee as we looked at our records as a whole over the last few years and saw nearly every family was ordering not just one DVD but multiple copies at $30 each and this is an effort to give every family a professional quality video of their child with unlimited downloads (and save money whether you were ordering one or multiple copies). 

 

Families will also not have to use their devices during recital (in an attempt to not purchase) and potentially cause disturbance to the person next to them, as we have received complaints in the past. This lets every family be in the moment and respectful of the audience members next to them.

Make-up, Drop-in, and Placement COVID Policy:

Due to the health and safety of our students and employees, for the short-term, there will be no class make-ups, no drop-ins, private placements only  (must be done privately or in a camp) as we are limiting the mixing of students.


Absence Policy:

There will no prorate for missed classes for sick students or those on break. Your spot is paid for and unable to be filled by another student.

Acro Pricing:

Due to a reduced classroom capacity for COVID best practices for acro, this genre of the class is priced in full as the first-hour pricing whether 60+ or more minutes. There will be a $5 per class fee added for a $20 per month tuition surcharge.

©2020 The Dance Center

Mon-Fri 9am – 8pm
Saturday 9am – 1pm
Sunday Closed
Hours
Contact Us
26135 Carmel Rancho Blvd, B6
Carmel-by-the-Sea, CA 93923
info@dancecarmel.com
Phone: +1 (831) 625-DANCE (3262)